Cumbria Health on Call (CHoC)
Cumbria Health on Call (CHoC) provides healthcare services to patients, families and communities throughout the county. We provide Primary Care health care services in and out of hours to the population of Cumbria, including the population of Bentham located in North Yorkshire. In February 2014 CHoC were awarded the Social Enterprise Mark. This mark proves CHoC are in business to help society and protect the environment. We are a not for profit organisation.
Operating from 6 clinical sites and one central hub ensures access to CHoC is maximised throughout the Out of Hours period, 68% of the total week. CHoC also operate day time services to support the Cumbrian health economy and ensure that patients have appropriate access to high quality services.
We have treatment centres in Carlisle, Penrith, Wigton, Whitehaven, Kendal and Barrow, offering out of hours support:
• Monday to Friday 6.30pm until 8.00am
• 24 hours throughout the weekend
• Bank Holidays – including Easter, Christmas and New Year
Our social mission is “to achieve excellence in the care of our patients by providing a safe and caring high quality service that’s easily accessible.”
In April 1996 Cumbria Emergency Doctors on Call (CueDoc Ltd) was established as a not-for-profit out of hours’ provider serving patients and visitors in North Cumbria from the Scottish Borders, Carlisle, Eden Valley, Solway and the West Coast extending as far south as Millom.
Baycall was the PCT’s provider of the out of hours’ General Practice service covering the south of Cumbria and Morecambe Bay. Baycall became operational on 1 October 2004 and covered a population of 330,000 receiving 55,000 telephone calls per annum.
In April 2009 CueDoc and Baycall merged to form Cumbria Health on Call Limited (CHoC) a not-for-profit organisation serving patients and visitors to the whole of Cumbria, the Scottish Borders and Eden Valley.
In 2014 CHoC were awarded the Social Enterprise Mark. This mark proves CHoC are in business to help society and protect the environment
In October 2015 – CHoC were awarded an interim contract to run the Glenridding Practice, which is located at Ullswater, near Penrith.
The first out of hours organisation to be rated ‘outstanding’ by the CQC (2017)
Shortlisted for the best social enterprise in the CN Awards (2017)
Business manager: firstname.lastname@example.org